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At Submerged Restoration, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from our website visitors and customers. By accessing or using our website, you agree to the terms and practices described in this policy.

Information We Collect

a. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and address, when you contact us through our website, submit a form, request a service, or communicate with our customer support team.

b. Non-Personal Information: We may also collect non-personal information automatically as you interact with our website. This information may include your IP address, browser type, operating system, referring URLs, and other technical data.

c. Cookies and Similar Technologies: Our website may use cookies, web beacons, and other tracking technologies to enhance your experience and collect information about how you use our website. These technologies help us analyze trends, administer the site, track users’ movements around the site, and gather demographic information.

Use of Information

a. Personal Information: We may use the personal information you provide to us for the following purposes:

  • To respond to your inquiries, provide the requested services, and communicate with you about your account or requests.
  • To process and fulfill your service orders and requests.
  • To send you important updates, notifications, and administrative information related to our services.
  • To personalize your experience on our website and improve our services.
  • To send you marketing communications, promotional offers, or newsletters if you have opted to receive them. You can opt-out of receiving these communications at any time.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

b. Non-Personal Information: We may use non-personal information for statistical analysis, to improve our website and services, and for other internal purposes.

c. Cookies and Similar Technologies: We may use cookies and similar technologies to remember your preferences, track your activities on our website, and provide targeted advertisements based on your interests.

Disclosure of Information

a. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These service providers are contractually obligated to handle your information securely and confidentially and are prohibited from using your information for any other purpose.

b. Legal Requirements: We may disclose your information if required to do so by law, court order, or other governmental or regulatory authorities.

c. Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to a third party as part of the transaction. We will take reasonable steps to ensure the confidentiality and security of your personal information during such transfers.

Data Security

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

Your Choices

a. Opt-Out: You may choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

b. Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to block or delete cookies if you prefer. However, please note that blocking or deleting cookies may affect your ability to access and use our website effectively.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the effective date of the revision. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the contact information provided on our website.

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or provide us with your personal information.